When your iPhone X gets stuck on a black screen and refuses to power on, then it may be because of system error or hardware damage. Any device regardless of class or variant can experience similar issues at some point especially with some triggers as well. In most of the cases though, the problem is attribute to system crashes. For hardware-related cases of black screen issues, the chances are that the device might have incurred some damage from a previous instance of hard fall or liquid exposure as well. In this article, we are going to talk about How to Fix iPhone X Black Screen – Tutorial. Let’s begin!
Should this be the case, you have got no other choice or restoring your device, however, repair or service. But if the problem is software-related, then you still can try some of the workarounds to troubleshoot. And then fix the problem on your end. Highlighted below are some of the applicable methods you can try on if ever you’ve landed here when seeking for some helpful inputs. You may start whenever you’re all set to troubleshoot your iPhone X that is stuck on the black screen of death and doesn’t even turn on for some reason.
Before we move on further, if you have other issues with your iPhone, then visit our iPhone X troubleshooting page for we have already addressed some of the most commonly reported issues along with the device. Browse through the page to find issues similar to yours.
Force your iPhone X to restart.
A force restart is a recommended method in order to restart a frozen iPhone. It works similar to the usual reboot or soft reset but the only difference is how it’s carry out actually. This should be the first workaround to try on when dealing with minor issues with lags and frozen display as the primary symptoms. And let’s see how to force your iPhone X to restart:
- Tap and instantly release the Volume Up button.
- Press and then instantly release the Volume Down button.
- Click and hold the Side or Power button until the Apple logo appears.
Mostly, if it’s a firmware crash, it would take about 20 seconds or longer for you to click on these buttons until you will see the Apple logo on the screen. So just keep tapping on the buttons until your iPhone system finally boots up.
Connect your iPhone X to a charger
Many folks mistakenly thought that their iPhone is stuck on a black screen simply because it shows nothing on the screen. However, black and likewise the device refuses to power on again. But what really happened is that their device has just run out of power and so couldn’t turn on until it’s recharged. To make sure this is not an issue that you are dealing with, then try to connect your iPhone to a charger and then let it charge for at least 30 minutes.
That should be good enough time for your device to accumulate power and then turn it on. And as always, make sure to use only the Apple-supplied or OEM charger for your iPhone X. Other third-party chargers may not be able to render the wished power output level or not compatible with your iPhone X. This is highly recommended to prevent having issues when charging your device including slow charging or iPhone not charging at all.
Force your iPhone X to restart when charging.
Your iPhone can also be in this state when it completely runs out of power especially. Because of some rogue apps. There might be a certain app that’s consuming a massive amount of battery life. And thereby caused your device to abruptly shut down as well. In this case, the problem can be tagged among other charging or power issues that are mainly triggered by many buggy applications. You will likely be able to fix these kinds of problems through forcing your iPhone to restart when it’s plugged into the charger. If ever any of your apps has gone rogue and caused massive battery drain on your device. Forcing it to restart will likewise clear the erratic app and hence allowing your device to charge normally. When it has accumulated sufficient power to boot, then you would be able to turn it back on.
Connect your iPhone X to a computer with iTunes.
The next possible solution that you can try on if none of the prior methods worked is iTunes. Try to access your iPhone system via iTunes by connecting it to your computer and then manage iOS if it’s possible. In order to start, you will need to secure a Windows PC or Mac computer. That runs a later if not the latest version of the operating system. And likewise the latest version of iTunes software installed as well.
After you’ve secured a computer, then connect your iPhone X using the supplied USB connector or Lightning cable. Then wait for iTunes to recognize or also detect your iOS device. If iTunes recognizes your phone, then you can immediately proceed with creating backups of all your critical contents. And when you do this creating backup, then you may then attempt to restore your iPhone X in either recovery mode or DFU mode. Both of these are advance iOS restore methods that you can try on when dealing with major software issues. That might have caused your device to get stuck on the black screen of death.
If you want to perform a recovery mode restore on your iPhone X, then follow these steps:
With your iPhone connected and recognized by the computer, you have to perform a force restart with these steps:
- Press and then instantly release the Volume Up button.
- Click and then release the Volume Down button.
- Press and hold the Side or Power button when you see the Connect to iTunes screen. Do not release the buttons when you see the Apple logo since you will need to enter recovery mode.
- On the next screen, you should see the option to Restore or Update as well.
- Choose Update first to update iOS. Otherwise, select the option in order to Restore.
Now, wait for iTunes to attempt to reinstall iOS without erasing your data. iTunes and then you have to downloads the software for your device. If the download time takes longer than 15 minutes, then your device exits the Connect to iTunes screen. Moreover, if this happens, then just wait until the download is complete then go back to the previous steps to enter recovery mode again.
If a recovery mode restores still failed to fix the problem, then you may proceed with a Device Firmware Upgrade (DFU) mode restore. It’s the deepest type of system restore that you can do on your iPhone. Whenever dealing with more complex system errors that actually caused your device to malfunction. However, it’s also worth noting that a DFU mode restore should only be carried out. Along with your device not having any sort of physical or liquid damage. There is a higher chance for your iPhone to brick if a DFU mode restores fails or also won’t be completed because of hardware damage.
Further | iphone x black screen
To perform a DFU mode restore on your iPhone X, then follow these simple steps:
- Close any of the running programs on your computer. Doing this will avoid any of the running programs to interrupt the DFU mode restore process.
- Connect your iPhone to your computer using the Apple-supplied USB connector or Lightning cable as well.
- When you connect your phone, then click and hold the Side/Power button for almost 3 seconds.
- Keep pressing on the Side/Power button then press and then hold the Volume Down button for about 10 seconds. If the Apple logo appears, then it means you’ve held the buttons too long and that you’ll have to start all over again.
- So, if you see no logo, then release the Side/Power button then keep holding the Volume Down button for another 5 seconds.
- If the screen stays black afterward, then it means that you have successfully entered DFU mode. At this point, you will be prompt with an alert message on your computer that says that iTunes has detected your iPhone. If you see that message, then follow the onscreen prompts to complete the DFU mode recovery process.
- If you see the Plug into iTunes screen, then it means you haven’t entered DFU mode. and that you will need to start all over again.
In case, if you are not willing to take the risks, then you always have the option to pay for service. if not available for warranties.
Fixing an iPhone Black Screen that is Powered ON
Sometimes the iPhone will go to a black screen in spite of still turned on. You will know this is the case because the screen will be black as well. However, the iPhone itself is still getting text messages, phone calls, making sounds, and is also sometimes warm to the touch as well.
The iPhone screen going black while still powered on has reported happening with a fair number of iPhone X users, in particular. However, it can happen to other iPhone models too.
A black iPhone screen while the iPhone is still power on suggests that the iPhone is crashing or freezing. And therefore must be rebooted to resolve this problem. Fortunately, rebooting an iPhone is super easy, though a forced restart is different depending on the device you own:
- Force the restart iPhone X, iPhone 8 Plus, and iPhone 8 by doing the following. Press Volume Up, then Volume Down, then press and hold the Power button unless you see the Apple logo on the screen.
- Force restart iPhone 7 and iPhone 7 Plus: Press and then hold the Power button and Volume Down button at the same time until you see the Apple logo
- Force restart on iPhone 6s, iPad, and earlier iPhone models, you can force restart by: holding the Power button and Home button at the same time unless the Apple logo appears on the screen
When the iPhone powers back on, the device should work as normal and no longer show the all-black screen.
iPhone Screen Goes Black With a specific App
If using one specific app causes the iPhone screen to go black and get stuck. That strongly suggests there is an issue with that app itself actually.
Another possibility is that the app is loading something if downloading from the internet. Or loading some library on the device itself. And the black screen is showing as the material is download or load into the app itself. This can sometimes happen with apps such as Netflix or YouTube as you load a video to watch, particularly if you have a slow internet connection.
If the only time your iPhone is stuck on a black screen is with particular app usage, then you have to do the following:
- Exit out of the app and then return to the Home screen
- Open the “App Store” and head to the “Updates” tab and then install any available updates to that app
- Now restart the iPhone
Often simply updating the app will resolve black screen issues if only one specific app is having the display problem.
iPhone Screen Black When Watching Videos, YouTube, Netflix, etc
If the app freezes up and the screen goes black when trying to load a video or media content. Then it could be an issue with the internet connection or maybe internet connection speed. This could also be because of some throttling going on by an ISP itself. Or from the media delivery network, or some other related provider as well. This is sometimes intentionally happen through companies when slowing down data delivery or media delivery becomes active. Because a user hits a bandwidth limit cap. A common occurrence with many US-based cellular data plans as well as many broadband internet connections as well.
Also, the slowdown of data delivery can happen due to a lack of net neutrality rules, and therefore internet providers. And large media providers could select to slow down or prioritize many data delivery as they see fit. Sometimes simply waiting, mostly for quite a while as the video or media content loads slowly. Is the only solution to this kind of situation where some internet provider has intentionally throttled data delivery actually.
Making sure you have a fast and usable internet connection can mostly resolve those types of issues with a black screen. Whenever trying to load video content in particular. You also have to make sure that you are not over a bandwidth limit. Or also your internet connection can throttle.
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