Apple removes customer reviews from the online Apple Store: Sometimes the quickest and easiest way to find out a product is worth a monetary investment is to filter through customer reviews. It helps a potential buyer make an informed decision.
According to AppleInsider:
It appears that Apple has decided to erase all customer reviews from its online storefront. The report indicates that the removal happened over the weekend, with the last date the customer reviews were available being Sunday, November 17.
During publication, the customer reviews have been pulled not only from the online Apple Store in the US but also from the UK and Australia digital storefronts. There is no word from Apple at this point also there is no indication the company plans on bringing the customer reviews back to its online store.
More About Apple Store:
Indeed, while this snapshot is from the original Apple Pencil’s product page. The Ratings & Reviews section is not present on any part of the online Apple Store. It seems like Apple has to heave all customer reviews from the online store. But it is a strange look. The addition of customer reviews offers some transparency, so erasing them altogether might not sit well with some.
The YouTube channel Fstoppers recently published a video that reads negative customer reviews of the new 16-inch MacBook Pro. Those reviews went live on November 16. That would appear to coincide with the removal of the customer reviews for all products on Apple’s.
That does not mean those two things are related. After all, there are different negative reviews and comments out there on the internet about Apple’s products.
If Apple does make a comment on this or brings back the customer reviews to its online store(s), I’ll update this post accordingly.
What do you make of all this? Do you think it’s not a great move on Apple’s part? Let us know in the comment section below!